ABOUT THE PRODUCT
ABOUT THE LEATHER / METAL
All orders are dispatched within 1-2 business days. Personalised & Made on Order items are dispatched in 3-5 business days unless stated otherwise.
Delivery time to most domestic locations is 4-5 business days.
For international shipments, delivery time is 15-20 business days approx. Any customs duty levied on international shipments will be payable by the customer.
Returns will be accepted under the following conditions only:
1. Item was defective
2. Wrong item was delivered.
Read more about our Shipping & Returns policies here.
100% REAL LEATHER
SMALL BATCH PRODUCTION
MADE IN INDIA
Recently, I ordered 2 Pen Capsules with an additional one for free. Along with them, I also ordered Personalization (Heat Embossed name printing) for two of my Pen Capsules for a cost of Rs. 250 each. Immediately after placing the order, they called me regarding the Personalization. I was told that they could only print up to 3 letters on these pen sleeves (I was expecting 4-6 letters), which disappointed me. They also told me that they couldn’t do the other type of Personalization (laser-engraving or antique nameplate), which is not optional for my products!
Thus, I instructed them to print only the initials of my name, and they did the needful. I must also add that they were very courteous over the phone and shipped the order on the same day!
The delivery was on time, and to my surprise, the leather pen capsules, with the “Personalization,” are very good! I like the Personalization. They are more prominent on the "pebbled grain textured" leather than the "smooth textured" ones. Considering the application, I feel that the price could be a little lower. Overall, I am satisfied with the product.
I hope this info helps you to decide on your future orders.
Thank you, THE BLACK CANVAS. I’ll definitely order again.